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Personal Insurance

The insurance industry is constantly evolving, with new coverages being added all the time. We take the time to get to know you and ask the right questions. We offer a broad selection of choices to suit your specific needs.

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Business Insurance

Every business has its own operations and unique exposures. As part of your company’s risk management plan, we help you navigate the insurance offerings available to you and design a policy to cover you best.

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Recent Tips & Updates

News for Intact customers

Intact customers: save time and trees with the NEW Client Centre. If you’re an Intact insurance customer, you now have access to their new Client Centre. This secure website lets you view your insurance [...]

  • auto benefits

Accident Benefit Policy Changes

Accident Benefit Changes – make sure you have the coverage you need. In June of this year, the Ontario government made some significant changes to the auto insurance system. This [...]

  • Frozen Pipes

Prevent Frozen Pipes

Going away? Don’t come home to burst pipes. It’s every homeowner’s nightmare: coming home after an extended absence or returning to your cottage to find water damage. As if finding water damage isn’t [...]

Frequently Asked Questions

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What Our Clients are Saying

Generations Insurance has taken the time to treat me as person, not as a customer. They were able to guide me through every step to obtain the proper insurance for our business, always available whenever I had a question. The staff is polite, courteous and hard working. I have made many recommendations to my friends to contact them whenever asked who our insurance company is.
Peter T.
When looking for insurance for my new business 8 years ago, a friend recommended Generations. Over the years they have provided cost effective, friendly, and quality service.
Bill M.
My husband and I have been working with Claire for over 20 years. Insurance is something we don’t think about on a daily basis and thank goodness we have someone who is a true leader in her field that does. Claire is not satisfied with status quo; she is constantly monitoring the industry and your individual needs to ensure you have the right products to fit your requirements, budget and personality. Claire’s customer service orientation, smarts, creativity and just her plain all-around “niceness” are what make her and Generations top notch. Claire doesn’t deal with insurance products alone, she provides you with insurance strategies.
Janet & Randy R
I’m writing this note to thank you for the fantastic service that was provided by Generations. Going above and beyond to make sure I got the lowest quote for my car insurance. Their suggestions of adding renters insurance along with my auto was such a blessing; making sure I got the best price possible. They listened to my needs and made sure I left happy.
Christine C.
I’m writing this note to thank you for the fantastic service that was provided by Generations. Going above and beyond to make sure I got the lowest quote for my car insurance. Their suggestions of adding renters insurance along with my auto was such a blessing; making sure I got the best price possible. They listened to my needs and made sure I left happy.
Christine C.
We really appreciate and recognize your outstanding service ever since we dealt with your company. We salute you for your effective leadership. You are a big asset to the community and to the company. You treated us with respect, warmth and were very professional in every way. You have demonstrated a high quality, client-centred care. I could see your smiles when we talked over the phone, which makes a big difference.
Cecilia & Manuel L.
I needed insurance when I received my drivers license, it was not something I had to think about, as my dad was already a client with Generations Insurance. All he did was call the office and ask that I be included in his policy. That would over 40 years ago. I am still their client, albeit not under my dad’s policy. I have found Generations Insurance to be very helpful, with any changes or additions to my policy handled without any problems. They always respond to any query immediately. I would not hesitate in recommending Generations Insurance.
Zubeda N.
We’ve received quality client service over the years. Thanks to the Generations team for providing all of our insurance requirements.
Eric, a client since 1986
I have been a client of Generations Insurance for a few years. I was referred to Generations by my niece, an outstanding insurance professional, when I was looking for a new agency after she sold her own business. I did not think anybody else could possibly provide the level of service to which I had become accustomed. I was wrong. Generations has been first class – well-organized, quick to respond, and clear on explanations of risk, coverage and benefits. I am very well served.
Bob C.
My husband and I have been with Generations for many, many years. Over those years, we have bought and sold many vehicles and we have never had an issue getting transfers or holds done same-day. We have also bought and sold 2 homes and any household claims were handled quickly and professionally. In all the time we have been with Generations Insurance, they have helped us through car changes, car accidents, house purchases, house floods and life changes with a smile and helping hands. It has always been a pleasure dealing with them.
Ken & Laura E.
Generations Insurance has been our insurance provider for the last 28 years. The staff are awesome, informative and kind. They have always looked out for our best interest. For example, when our renewal was up a few years back, our son’s coverage was going increase substantially even though he was still a part time driver. Our rep took it upon herself to research other providers to see if we could keep a similar rate. Now our son is a fully licensed driver with his first vehicle and he stayed with Generations as they found the most reasonable rate for him. We can’t say enough about their service and their attention to their clients’ needs.
Cathy M.
I have been dealing with Generations for my insurance for over 30 years and would not consider a change. With each person I have dealt with, leading up to Nanda who has been my insurance representative for over 8 years, I have encountered only professionalism and a keen sense of dedication. Nanda is extremely responsive, very helpful and knowledgeable. She takes the time to explain all the insurance “speak” that I don’t understand and this is extremely important. I have a trusted advisor in Nanda and she is always there to manage my best interests. I would recommend Generations Insurance (and of course Nanda) to anyone desiring to engage an insurance company that truly cares about their customers.
Shari C.
Since Nanda joined the company, she has gone from strength to strength and continues to impress me with her efficiency and integrity on the job. As a business person, I say that she is a keeper.
Chris F.
We really appreciate how fast, efficient, personable and knowledgeable the team at Generations is. They truly understand the insurance needs for small and growing businesses like ours.
Michael M., Kreativ Rehab Inc.
Always friendly, professional, helpful and responsive. A pleasure to deal with.
Bill A.
I began getting my insurance policies almost forty years ago with Tracey’s father, Bill Long. This relationship continued with Tracey and Claire when the company became Generations Insurance. The fact that I have remained a satisfied client for all this time says it all – I am very pleased with having this company handle my house and automobile insurances.
Michael A.
Generations Insurance offers the best possible neighbourhood broker service. It is a family run business that cares about each valued client and knows their carefully -selected insurance markets products, pricing & availability inside out. They work tirelessly to match client to product, to make sure the best possible tailored coverage and pricing is offered to suit individual needs, and that all options and choices are properly explained. When I sold my own insurance brokerage and retired, I had to find a broker I could trust. I discovered Generations as two of my main markets had nothing but glowing reviews for them. My experience placing my business with them was absolutely excellent, so I referred many of my family and friends to Generations as their renewals came up in the years that ensued. Because they take such good care of their clients, with just the right combination of warmth, care, respect and professionalism, I have received nothing but rave reviews (matching my own service experience), from all my referrals. I highly recommend Generations Insurance for all your personal and business insurance needs.
Hilarie M.
I have been a client of Generations and the predecessor company for more years than I can remember. My focus has always been to get the best insurance coverage for my home, automobiles and business, and of course at the best rates possible. Generations never let me down. I have always been served by the very knowledgeable staff and treated like I was their number one client.
Maurice B.
My wife and I have been clients of Generations for over 40 years, I highly recommend them for all your insurance needs. Our family has continued to count on the Generations team for their help and advice for all types of insurance. We have multiple cars, home, contents, cottage, boats, plus an umbrella coverage package. All the personnel at Generations have been helpful, responsive and always look for the best coverage we can get at the best price. I consider Generations as a valued partner in meeting my families insurance needs.
Bruce B.
I’ve been a happy client for over 20 years. My longstanding relationship with Generations continues because of the professional, personalized service I receive. I never feel like a number. Generations makes it a priority to assess my needs so that I get the most beneficial coverage. I always feel I receive solid, professional advice and service. I have the utmost confidence in referring friends to Generations.
Lisa F.

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